1. General information to rent
The purpose of the Rental Agreement is the rental of car, property of Luxury Rent a Car, for a fixed period of time by the Client. The Customer, by using the services provided by our company declares that he agrees to the terms of the Rental Agreement. The base price for renting a car includes VAT, but does not include any additional taxes or costs.
The vehicle is rented in accordance with the terms and conditions of the Rental Agreement. Please carefully read these terms and conditions, which you acknowledge that you have come to know and you commit to respect them by signing the Rental Agreement.
If you do not respect all of the Rental Agreement conditions, additional personal insurance and additional protection services for which you have opted are inapplicable. In this case, you are responsible for all damages that are attributable to you, in particular those incurred by the Vehicle, within the limit of the Vehicle’s market value plus all costs associated with its transportation and immobilisation, or any damage caused to a third party.
Our company has the right to monitor the vehicle through remote electronic monitoring tools, has the right to locate, stop and re-hold the vehicle at the expense of the lessee and without notice if the car is used in violation of the law, parked illegally, apparently abandoned, used outside of Romania, or used for or used with the infringement of the payment obligations or of other obligations arising from the Rental Agreement.

2. Rental conditions
Renting can be done for a minimum period of 1 day / 24 hours and a maximum of 30 days.

Required documents
The following documents must be presented when picking up the car:
– identity card or passport
– valid driving license for at least 12 months
If there is an additional driver, he or she must present an identity card or passport and driving license; also the additional driver must be present at the time of pickup. We do not accept copy of driver’s license, or any proof that allows driving that is expired.

Minimum age is 21 years old
The person who rents the car and all additional drivers must hold a driving license for at least 12 months. If the driving license of the person who rents or the additional driver is not written in Latin characters, an international driving license is required.
Typically, the rental vehicle is only insured for the person who rents it. If other people intend to drive the care, they must be present at the time of renting, so they can be added to the Lease Agreement, with the obligation to submit a driving license owned for at least one year. Any additional driver must meet the minimum age requirements.

3. Payment methods
We accepts payment by credit / debit cards: Visa, Visa Electron, Mastercard / Eurocard.
The main driver must have a valid credit card. Credit card details will be taken at the time of the rental or may be added at the time of booking in order to speed up the rental process.
The credit card presented for rent must have an amount available to cover the estimated cost of the rental as well as franchise (responsibility in case of theft or accident).

4. Additional costs
For additional kilometers beyond the limit mentioned in the contract, the Tenant will pay 1.5eur/ km.
Fuel is not included. The car will be delivered with the full tank to the customer, which, in turn, has the obligation to return the car with the full tank. For missing fuel, a fee of 1.5Eur / liter.
The first 2 hours of delay over the return time specified in the Rental Agreement is free of charge. If the delay in returning the car is more than 2 hours, a full day fee will be charged according to the price list.
According to the current legislation, we inform you that smoking in rented vehicles is not allowed.
In case of loss or damage to the car documents or keys, a fee of 500Euro (VAT included) will apply.

5. Warranty
The warranty represents the customer’s responsibility for the car, under the conditions laid down by law. At the beginning of the rental period the client makes a deposit with a safety warranty fee which will be deducted from the credit card. The deposit will be refunded after checking the body and technical condition of the car upon return. For any damage suffered by the vehicle due to the fault of the customer, the additional driver or an unknown author, the deposit is retained partially or totally depending on the value of the damage and the communication between the customer and the company’s representative. If the car is very dirty, the company reserves its right to close the Rental Agreement after washing the car.
Warranty fee depends on the car that is being rented.
The amount will be returned on the same credit card used for renting the car, within a maximum of 15 business days.

6. Insurance
Protection services in case of damage or theft. These services apply only during the Rental Agreement period. By purchasing protection services, you reduce the amount of financial liability in case of damage or theft of the vehicle. If you do not purchase these additional security services, you are responsible for damages that are imputable to you within the limits of your liability.

7. Client obligations
To use the vehicle according to its intended purpose, not to participate in car racing, personal transport or goods with the intent of profit, under the influence of alcohol, drugs or other substances that could influence driving skills, on public roads not fitted for car traffic, not to force or abuse the vehicle (eg towing, pushing, off roading, violation of traffic rules or any applicable law).
To ensure the integrity and security of the vehicle and be responsible for all risks associated with the vehicle for the period between pickup and return.
To observe traffic rules and all legal regulations. The customer will be the solely responsible for committing offenses imputable by the law and the equivalent of damages to the vehicle or third parties during the period of time between pickup and return.
Notify the Owner as quickly as possible of any matter concerning the Vehicle.
The Customer will be solely responsible and will bear the full costs of any harms, failures, malfunctions, damage to the vehicle due to improper use or violation of traffic rules by the Customer or other person authorized to drive the vehicle during the Rental Agreement period.
Customer acknowledges and checks the condition of the Car before signing the Vehicle Delivery / Return Form, and any complaints about its condition will be made upon Delivery and will be recorded in the Vehicle Delivery / Return Form. Customer will be directly and fully responsible for any damages that have not been mentioned. No complaints / objections about the Vehicles condition are accepted after the delivery.
The Customer agrees to return the Car together with all the documents, keys, accessories and equipment in good condition (in the state in which it has taken over) at the place and date agreed in the Rental Agreement.
As long as he does not fill the tank himself, the customer agrees to the calculation methods used by the company to determine the amount of fuel used.
Documents that must be obtained in case of accident, damage or theft
The following documents must be obtained from the Police Station immediately after the accident or theft, and they must contain the following:
The police report signed by the officer who drafted and stamped it; in case of an accident it will be MANDATORY to mention if the vehicle has been driven or not under the influence of alcohol.
Authorization for repair with the signature of the officer who wrote it and the police station stamp, or directly from the insurer, in the case of accidents in which other cars or persons are not involved.

In the event of failure to submit the aforementioned documents or violation of the Romanian laws, the Road Code or the conditions of the Rental Agreement, the customer / driver is responsible for all damages, costs or losses to the owner.

8. Delivery and return of the vehicle
The car is delivered to the customer in good condition. Any complaint related to the condition of the car should be made immediately upon its receipt and must be mentioned in the Vehicle Delivery / Return Form, which the parties recognize as sufficient evidence to prove any subsequent damage to the car. The Customer agrees to return the car in good condition with all necessary documents, equipment and other accessories in good condition to the location and date established in the Rental Agreement.

9. Final arrangements
Any amendments and / or additions to the Rental Agreement shall be made with the written agreement of both Contracting Parties.
Any dispute arising out of the use of this service will be settled amicably. If the conflict has not been settled amicably, the jurisdiction lies with the Romanian courts.
Your personal data may be forwarded to law enforcement authorities for the purpose of verifying commercial transactions or other lawful authorities to perform any legitimate verification according to the law.
Data provided by customers are strictly confidential. Our company committs to its customers not to provide these data to third parties or companies and to use them strictly for the use of the business relationship between the client and us.
By agreeing to these Terms and Conditions, the client fully assumes these risks.